Policies

Booking Policy

Appointments can be booked online or by calling the clinic at 604-371-1722. Any coupons for discounted services must be booked by phone or email. Some services require a deposit at the time of booking; please see the section below on deposits for more information.

Evening and Saturday appointments require 50% deposit over $100 and full payment for treatments under $100.    These appointments can not be booked online.  Please call the clinic directly at 604.371.1722

New clients, please arrive 10 minutes prior to you appointment to allow time for you to fill out forms.

For consideration to all clients, booked appointments will be held to a maximum of 10 minutes .  This is to maintain that all clients get to start their appointments on time.  If you are late to your appointment this may result in the lost of your deposit, having to prepay future appointments in full at booking and/or a decrease in your appointment time.  Please be considerate to Skin Effects Laser Clinic as well as to the next client by being on time.

Please come to your appointment without children as they are not permitted in the treatment room.

Deposits

All weekend and evening appointments require a NON-Refundable deposit before a booking can be confirmed. 50% deposit for treatments over $100 and full payment for treatments under $100.  Cancellations or changes must be made  48 hours in advance to avoid forfeiting your deposit. No exceptions.

Arriving 10 or more minutes late to an appointment may result in a cancelled appointment and the loss of your deposit.

After Hours Appointments

Appointments made after regular clinic hours (i.e., from 6-8pm Monday through Friday or Saturday from 10am-3pm) are only confirmed with the receipt of a NON –Refundable deposit.  These appointments are only available for in clinic purchased treatments. They are not valid for COUPONS, GROUPONS or GIFT CERTIFICATES. These appointments must be cancelled or changed within 48 hours to avoid forfeiting your deposit.

Cancellation Policy

Please give 48 hours notice for cancellations or changes for any booked services  to avoid forfeiting your deposit. To cancel or change your appointment you can email us at info@skineffects.ca or call us at 604-371-1722

 

PARKING

Please note there is pay parking out front of the building, $2.25 per 90 minutes.  If your appointment is longer than 90 minutes I suggest parking in the hospital parking lot which is adjacent to the building.  It allows longer parking periods.

If you have the PAY BY PHONE app you can choose longer parking periods for the Murrayville Health Care Centre parking lot.  The code is 1516 for the Langley Memorial Hospital parking lot and 1661 for the Murrayville Health Care Centre parking lot, which is where we are located.