Policies

Booking Policy ****IMPORTANT


Appointments are booked online or by calling the clinic at 604-546-1567., you can also TEXT 604.355.8714 (no phone calls please, text only).


New clients, please arrive  10 minutes prior to you appointment to allow time for you to fill out forms. Please allow time for traffic etc.  Please note your appointment time does not extend beyond what is reserved so please be on time or your appointment may need to be rescheduled with a $30 rescheduling fee or your appointment time will be shortened due to tardiness.  Skin Effects By Maureen reserves the right to decide which option is best, based on time, service etc.

For consideration to all clients, booked appointments will be held to a maximum of 10 minutes .  This is to maintain that all clients start their appointments on time.  If you are late to your appointment this may result in a shorter treatment time, if Skin Effects By Maureen feels they can not perform the treatment in the time allotted due to tardiness then you will need to reschedule your appointment and will be required to pay a rescheduling fee of $30 to confirm rescheduled appointment.  If you choose not to reschedule but to cancel this booking you  will be required to pay the full amount of the service.  If you "NO SHOW" to your appointment you are required to pay the full amount of the service booked.  All fees must be paid in full before any future treatments can commence.  Please be considerate to Skin Effects By Maureen  as well as to the next client by being on time.

Your appointments are very important to Skin Effects and they are reserved specifically for you.  Should you need to cancel or reschedule you MUST give 24 hours notice.

Should you need to cancel or reschedule you must do so within the allotted time frame to avoid a cancellation fee (full amount of service booked) or a rescheduling fee ($30)

All payments and or deposits are non-refundable and non-transferable.  Repeat offenders will be required to pay the full cost of the treatment at booking to confirm their appointment.

All fees must be paid in FULL before any future treatments can commence, this would include any pre-paid treatments.

Please understand that when you forget, cancel or reschedule your appointment without giving the appropriate notice, I miss the opportunity to fill that appointment time and clients that are on my waiting lists miss the opportunity to receive services.

It is your responsibility to remember your appointments but as a courtesy to you, Skin Effects will send out reminders via email and/or text prior to your scheduled appointment time, providing we have your cell # and/or Email on file.  Please do not respond to the reminder text as it is an automated system, please contact us by phone: 604.546-1567, text 604.355.8714 or email: info@skineffects.ca to cancel or to reschedule.


 

PLEASE READ THIS IN ITS ENTIRETY AND TEXT  (along with your full name) ......


Your appointment day:

Please arrive on time for your appointment; 10 minutes early if you are a new client needing to fill out forms.

If you are a current client and are receiving a new treatment please arrive 10 minutes early to fill out the appropriate forms.

Please come to your appointment WITHOUT CHILDREN or quests as they are not permitted in the treatment room and we do not have childcare.  The only exception is a client needing parental consent, once consent is given the parent must vacate the treatment room.


PLEASE TURN OFF ALL DEVICES ONCE YOU ARRIVE TO YOUR APPOINTMENT.  CELL PHONES MUST TURNED OFF OR PUT ON SILENT.


 


Payments can be made by CASH, DEBIT, VISA, MASTERCARD, E-TRANSFER


PARKING

FREE: STREET PARKING

 

Don't forget to check out our PROMOTIONS page.

Book your appointment here.