Policies

Booking Policy

Appointments are booked online or by calling the clinic at 604-371-1722., you can also TEXT 604.355.8714 (no phone calls please, text only).

Redeeming Gift Certificates, Coupons or Groupons for services, please book by calling 604.371.1722 or texting 604.355.8714

New clients, please arrive no earlier than 10 minutes prior to you appointment to allow time for you to fill out forms. 

For consideration to all clients, booked appointments will be held to a maximum of 15 minutes .  This is to maintain that all clients start their appointments on time.  If you are late to your appointment this may result in a shorter treatment time, if Skin Effects Laser feels they can not perform the treatment in the time allotted due to tardiness then you will need to reschedule your appointment and will be required to pay a rescheduling fee of $30 to confirm rescheduled appointment.  If you choose not to reschedule but to cancel this booking you  will be required to pay the full amount of the service, this will be considered a "NO SHOW".  If you "NO SHOW" to your appointment you are still required to pay the full amount of the service booked.  All fees must be paid in full before any future treatments can commence.  Please be considerate to Skin Effects Laser Clinic as well as to the next client by being on time.

Your appointments are very important to Skin Effects Laser Clinic and they are reserved specifically for you.  Should you need to cancel or reschedule you MUST give 48 hours notice.

Should you need to cancel or reschedule you must do so within the allotted time frame to avoid a cancellation fee (full amount of service booked) or a rescheduling fee ($30)

All payments and or deposits are non-refundable and non-transferable.  Repeat offenders will be required to pay the full cost of the treatment at booking to confirm their appointment.  Payments are non refundable and non transferable.

All fees must be paid in FULL before any future treatments can commence.

Please understand that when you forget, cancel or reschedule your appointment without giving the appropriate notice, I miss the opportunity to fill that appointment time and clients that are on my waiting lists miss the opportunity to receive services.

It is your responsibility to remember your appointments but as a courtesy to you, Skin Effects Laser Clinic will send out reminders via email and/or text prior to your scheduled appointment time, providing you have your cell # and/or Email on file.  Please do not respond to the reminder text as it is an automated system, please contact us by phone: 604.371.1722, text 604.355.8714 or email: info@skineffects.ca to cancel or to reschedule.

Your appointment day:

Please arrive on time for your appointment; 10 minutes early if you are a new client needing to fill out forms.

If you are a current client and are receiving a new treatment please arrive 10 minutes early to fill out the appropriate forms.

Please come to your appointment WITHOUT CHILDREN or quests as they are not permitted in the treatment room.  The only exception is a client needing parental consent, once consent is given the parent must vacate the treatment room.

 

Groupon redemption:

Single treatment Groupon-must be booked and used within 90 days of purchase.

Package of 3 or 6 treatments- 1st Groupon redemption within 90 days of purchase, remaining treatments will be extended but must be used within 6 months from 1st treatment.  Please note this is a courtesy  not a requirement by Skin Effects Laser Clinic

If you have remaining treatments after these dates your Groupon will be considered expired and if there is any monetary value left it can be applied to future treatments.

All previous Groupon purchasers can recommend family and friends to the clinic for a "GROUPON" rate and in turn will receive $10 account credit that can be used towards any regular priced treatment.

Expired Groupons

All Groupons that have expired will be redeemable for its monetary value towards any regularly price treatment.  Groupons MUST be booked and REDEEMED within 90 days of purchase.  Please give yourself enough time to acquire an appointment within the allotted time, please note we can sometimes book up 3 weeks in advance.  Appointments made after the expiry date will be redeemed for the monetary value only.  It is your responsibilty to make sure you have booked within the permitted time from stated on your Groupon (90 days from purchase).  Proof of purchase required.  Please bring in your Groupon to your appointment.

Saturday & after hour appointments available upon request, FULL payment will be required to confirm your appointment.

Payments can be made by CASH, DEBIT, VISA, MASTERCARD

 

PARKING

FREE:

There is a designated parking spot out front for Skin Effects Laser Clients, please follow the sign down the path on the North of the building  to the back entrance.

 

Don't forget to check out our PROMOTIONS page.

Book your appointment here.